Returns & Exchanges
At Macfox, we want you to be fully satisfied with your high-performance gear, which is why we offer a 30-day return window for items in their original, unused condition. Our goal is to ensure every athlete finds the perfect fit for their sporting needs without any hassle.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in the original packaging, ensuring all tags are attached and the product is in its original, unwashed state.
Ship the Gear
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing